1. Controller

The controller responsible for data processing on this website is:

ROKUSAI

Heinrichstrasse 7

8400 Winterthur

Switzerland

Email: info@rokusai.ch

If you have any questions regarding data protection, you may contact us at any time.

2. General Information on Data Processing

We take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the applicable Swiss data protection laws, in particular the Swiss Federal Act on Data Protection (FADP).

Personal data means any information relating to an identified or identifiable natural person.

Personal data is only processed to the extent necessary to provide a functional website and our content and services.

3. Website Hosting

Our website is hosted on a self-managed server or through a hosting provider.

Whenever you visit our website, certain technical information is automatically transmitted by your browser to our server and recorded.

This may include:

• IP address
• Date and time of access
• Requested webpage
• Referrer URL
• Browser type and version
• Operating system
• Host name of the accessing computer

These data are stored in so-called server log files.

The processing of these data is necessary to:

• ensure the technical operation of the website
• maintain system security
• analyze technical errors

These data are stored only for as long as necessary for these purposes.

4. User Accounts and Login (Odoo Portal / Customer Account)

Our website may allow users to create an account or log in to an existing account.

When registering for or using a user account, the following data may be processed:

• Name
• Email address
• Login credentials
• Customer number
• Communication data
• Portal usage data

These data are processed in order to:

• provide access to protected areas of the website
• manage customer accounts
• provide services
• process requests or orders

The data are stored and processed within our Odoo system.

Processing takes place for the performance of a contract or pre-contractual measures as well as based on our legitimate interest in providing a customer portal.

5. Contact Forms

If you contact us via a form on our website, the information you provide will be processed for the purpose of handling your request.

This may include:

• Name
• Email address
• Message
• Additional voluntary information

The data will be used solely for processing your inquiry.

6. Cookies

Our website uses cookies.

Cookies are small text files stored on your device that contain certain information.

We mainly use the following types of cookies:

Technically Necessary Cookies

These cookies are required for the proper functioning of the website.

Examples include:

• session cookies
• login cookies
• security cookies

These cookies are automatically deleted when you close your browser or log out.

Functional Cookies

These cookies enable enhanced functionality of the website, for example:

• storing user preferences
• improving user experience

You can restrict or disable cookies at any time through your browser settings. However, please note that some features of the website may not function properly if cookies are disabled.

7. Website Analytics (Odoo Statistics)

To analyze and improve our website, we use an analytics module of our Odoo web platform.

This tool collects information about how visitors use our website, including:

• visited pages
• duration of visits
• time of access
• browser type
• operating system
• shortened IP address

From this information, an anonymous visitor identifier is generated using a hashing function and a randomly generated value that changes regularly.

This process ensures that the original IP address cannot be reconstructed from the stored identifier.

The data are used exclusively to:

• analyze website usage in aggregated form
• improve the website
• optimize content and functionality

The collected data are not combined with other data sources.

8. Use of Google reCAPTCHA (Spam Protection)

To protect our forms from spam and automated abuse, we use Google reCAPTCHA.

This service analyzes the behavior of website visitors to determine whether data entry is made by a human or an automated program.

The following data may be processed:

• IP address
• mouse movements
• time spent on the website
• browser information
• date and time of access

The service is provided by:

Google Ireland Limited

Gordon House

Barrow Street

Dublin 4

Ireland

Further information about how Google processes data can be found here:

https://policies.google.com/privacy

9. Disclosure of Data

Your personal data will only be disclosed to third parties if:

• required by law
• necessary for contract fulfillment
• you have given your explicit consent

10. Data Retention

Personal data are stored only for as long as necessary to fulfill the purposes for which they were collected or as required by legal retention obligations.

Once the data are no longer required, they will be deleted or anonymized.

11. Rights of Data Subjects

Under applicable data protection laws, you have the following rights:

• the right to access your stored data
• the right to rectification of incorrect data
• the right to erasure of your data
• the right to restriction of processing
• the right to object to processing

You may exercise these rights at any time by contacting us using the contact details provided above.

12. Changes to This Privacy Policy

We reserve the right to update this privacy policy at any time to ensure compliance with current legal requirements or to reflect changes in our services.